FAQ

 Booking process

Do I need an account with you to book an activity?

No, there is no customer account, you can book your activity at any time.

 

Do I have to enter my credit card details to book?

Yes, the payment details are necessary to make a booking. We accept payment by Visa, Mastercard, Sofortüberweisung and for some selected ski schools/rentals also pay pal.

Some ski schools also offer payment by invoice, no credit card details are required.

 

Is the booking binding?

Once you have made your payment, the booking is binding. Cancellation is always possible until 24 hours before the start of the service.

 

Do we charge a booking fee?

No, the booking is free of charge for you.

 

Can I ask the ski school directly?

On the offer page of the provider there is a blue bar at the bottom - "Not found what you are looking for?". - Email address & phone number of the provider. Here you can contact the provider directly & clarify open questions with him.